British Seniors: Celebrating Excellence in Customer Service

At British Seniors, we couldn’t be prouder of the products we offer and the service we provide to our customers. Working with our customers, we have been able to build straightforward and simple life insurance products that are being recognised across the board on some big platforms. After recently being shortlisted in the Best Over 50 Life Insurance Provider category by What Mortgage for 2023, we were delighted to be announced as winners of the Best Over 50 Life Insurance Provider at the Personal Finance Awards for 2023/24. In large part thanks to your feedback, we are continuing to grow from strength to strength. For this reason, we’re taking time to celebrate some of our accomplishments and our award winning life insurance, as we couldn’t be prouder to have our dedication to exceptional customer service recognised.

10 Years of Excellence

We’re delighted to say that we’ve been recognised again by Feefo, receiving a Platinum rating for our customer service for the fourth year in a row. Not only that but we’ve been awarded their coveted 10 years of Excellence Trusted Service Award 2024. Feefo only gives life insurance awards to companies that provide their customers with the highest standard of service. Their 10 years of Excellence Trusted Service Award specifically recognises companies that have done this consistently for 10 years. Our customers and their loved ones are at the heart of all we do, so we couldn’t be prouder that our dedication to them is being recognised.

Trustpilot Triumph

We know from speaking to our customers that Trustpilot is an important place to learn more about Over 50s Life Insurance providers. Seeing what real people think about the service they received can be a big help in choosing a trustworthy provider. This is why we’re thrilled to be an award winning life insurance company and the UK’s highest rated Over 50 Life Insurance provider on the platform, with an ‘Excellent’ rating and a TrustScore of 4.9 from more than 10,000 customer reviews. It’s a testament to the trust and appreciation that has been built over time at British Seniors.

Best-in-class on Google and

When it comes to online searches for quality life insurance, it’s no wonder that British Seniors consistently stands out. This been reflected by our users on Google, who have made us the highest rated Over 50 Life Insurance provider on the platform with an average 4.9-star rating from independent reviews. This trust and satisfaction has been echoed on too, with a 4.8-star rating from our customers there. This underscores our dedication to excellent customer service. As we aim to help protect as many families as possible across the UK, we appreciate your support to help make us the top-rated provider on all of these platforms. See what our customers think here.

We’re proud to help you protect the life you’ve built

At British Seniors, we understand that nothing is more important than family. Which is why when it comes to protecting them, you want to get it right. We work hard to make sure we’re providing the highest quality service and products so you can feel confident when you choose British Seniors to protect what matters most.

Our consistent recognition, life insurance awards, and high ratings from customers over the years show our dedication to each and every single person that chooses us as their life insurance provider. Since 2012, more than 200,000 people have trusted us to help provide support for their families.

For us, each policy we provide is a commitment to ensuring you can have some peace of mind that your loved ones will be protected. For that reason, we want to thank you as we celebrate our journey and the collective trust placed in us to provide simple, affordable, and award winning life insurance to help protect the life you’ve built.

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British Seniors, Proud to Protect

We’re here to help you protect the ones you care about most. Call our specialist UK team to explore your options and get your free quote.

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